WARRANTY ON OUR PRODUCTS
Possenia Cycling products are warranted against defects in materials or workmanship for 2 years from the date of purchase.
We have placed quality at the center of our product development.
It is the Possenia Promise.
If your Possenia item has a defect or workmanship issue, we will refund you fully up to 2 years after purchase. Simply get in touch: firstname.lastname@example.org
Our warranty doesn't extend to products that have been damaged through crashes or failure to adhere to care instructions. Pilling in of itself isn't a workmanship defect and also will naturally occur over time but will occur very quickly if you do not adhere to care instructions.
If you do damage a Possenia product in a crash, get in touch with us so we can help you. If you send us a few pictures of your damaged kit, we will see if it is possible to repair the item at a small cost to you. If not, we will provide you with a discount to replace the product.
Got a question? Need some help? Whatever you need, don't hesitate to get in touch.
Tel: +4122 366 0012